Why Regional Health Insurance Markets Require More Than a Bigger Sales Push

Regional and rural markets remain some of the most important growth opportunities for health plans and carriers   These communities are often underserved and rely heavily on trusted local relationships. For many plans, they represent a meaningful path to stronger market presence, deeper member reach, and more durable growth. But growth in these markets is […]

How High-Performing Health Plans Are Optimizing Their Insurance Sales Distribution in 2026

The health insurance market is rapidly changing. Premium pressure, regulatory complexity, broker consolidation, and rising administrative costs are not new conversations for health plan leaders. They are the operating reality. What separates plans that grow in this environment from those that stall is not strategy alone. It’s execution. And execution lives inside distribution operations. Growth […]

What Health Plans Need to Fix Isn’t What Most People Think

A promotional graphic for a Medicarians panel shows four headshots with names and titles: Pete Blasi, Brendan McLoughlin, Greg Robbins, and Joe Tretola. Presented by e123, the event focuses on health plans and healthcare reform.

What Health Plans Need to Fix Isn’t What Most People Think At Medicarians this year, one session stood out for a simple reason: It didn’t try to predict the future. It focused on what’s actually breaking today. Hosted by Brendan McLoughlin, the panel, “Health Plans on the Brink: When Giants Fall and Regionals Fight to […]

The Danger of “Good Enough” Technology that Normalizes Friction

Why “Good Enough” Front-Office Systems Quietly Stall Health Plan Growth For years, health plans have invested heavily in back-office systems. Claims, billing, compliance, and enrollment platforms are stable, mature, and deeply entrenched. And that’s the problem. Because while back offices are optimized for operational stability, growth happens somewhere else entirely. Growth happens in the front […]

Health Plans Are Rebuilding Their Tech Stack Around Distribution, Not Homegrown Solutions

A digital network illustration showing interconnected user icons over a dark blue background with data, code, and geometric patterns, representing technology, communication, or health insurance agency networks.

For years, health plans have relied on systems to manage distribution that were never designed for it. Sometimes those systems were off-the-shelf CRMs. More often, they were homegrown combinations of spreadsheets, legacy tools, and heavily customized software stitched together over time. These systems became the center of the tech stack not because they were the […]

Inside Abacus — Why We Built It and What It Changes for Health Plans

Dark blue square image with a geometric logo, “e123” text, and bold white text reading: INSURING GROWTH PODCAST—exploring agency insights and health insurance trends.

Insuring Growth explores the biggest challenges and opportunities facing health insurance leaders, focusing on what executives need to know now. In our latest episode of Insuring Growth, I sat down with Kyle Mitchell, our VP of Product, to talk about one thing at the center of every plan’s growth challenges: distribution. For years, plans have invested […]

Dr. Makayla Lavender Explains How 2026 Policy Changes Will Redefine Open Enrollment

A young man in a shirt and tie explains health insurance options on a laptop to an older man and woman sitting at a table, both holding papers and listening attentively. A plant and staircase are visible in the background.

Insuring Growth explores the biggest challenges and opportunities facing health insurance leaders, focusing on what executives need to know now. As 2026 approaches, policy shifts are set to transform the ACA marketplace and Medicaid, creating ripple effects across the health insurance ecosystem. In Episode #3 of Insuring Growth, host and e123 President, Brendan McLoughlin, talks with […]

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