Invisible Risk: How Data Gaps Quietly Undermine Compliance

The Most Dangerous Compliance Risks Are the Ones You Don’t See Coming Compliance failures rarely begin with a major mistake or a single bad decision. More often, they build up slowly inside day-to-day operations that feel manageable in the moment. It might be a spreadsheet, a reconciliation pushed to next week, or a report that’s […]
Health Insurance Predictions for 2026: Less Margin for Error, Less Room for Guesswork

In our 2025 Year in Review, we saw clear signs that the economics of health plan growth were changing. This post looks at what those shifts mean heading into 2026 and where plans should expect conditions to tighten. Most of what will define 2026 is already in motion. Preparation will matter more than prediction. Premium […]
2025 Year in Review: The Year Health Plans Began Rebuilding Sales Distribution for Resilient Growth

At the end of 2025, a simple truth became clear. Growth is no longer driven by top-line enrollment volume. It now depends on the strength of a plan’s distribution infrastructure and its ability to manage agents, compliance, and operational workflows with precision. The CMS Final Rule, shifting Star Ratings, and significant Medicare Advantage exits have […]
Dr. Makayla Lavender Explains How 2026 Policy Changes Will Redefine Open Enrollment

Insuring Growth explores the biggest challenges and opportunities facing health insurance leaders, focusing on what executives need to know now. As 2026 approaches, policy shifts are set to transform the ACA marketplace and Medicaid, creating ripple effects across the health insurance ecosystem. In Episode #3 of Insuring Growth, host and e123 President, Brendan McLoughlin, talks with […]
Meet Abacus: The Growth Engine for Health Plan Sales Distribution

Health plans have spent decades optimizing for operations and not growth. Disconnected systems, manual commission processes, and inconsistent reporting have left Sales, Operations, and Finance teams working in silos, while agents and brokers are disengaged and frustrated. While the industry has perfected claims, billing, and compliance systems, when it comes to managing agents, brokers, and […]
e123 Launches Abacus — The Growth Engine for Health Plan Sales Distribution

e123, the leading health insurance distribution management platform, announces the launch of Abacus — a next-generation commissions and sales distribution solution built to help health plans accelerate performance, eliminate front-office friction, and gain complete visibility across their agent broker networks. Designed specifically for the health insurance market, Abacus unifies agents, brokers, and commissions in one […]
How 2026 Will Reshape Open Enrollment for Agents

For more than a decade, brokers and agents have adapted to steady changes in the Affordable Care Act (ACA) marketplace. Deadlines shifted, subsidy structures evolved, and new compliance requirements arrived in waves. But January 2026 represents something different — not just incremental adjustments, but a structural shift in how agents will experience open enrollment. This […]
Jay Davis, Co-Founder of Champion Health Plan, Shares How C-SNPs Can Be Profitable

Champion Health’s approach to thriving C-SNPs
Health Economist Dr. Makayla Lavender Discusses the Coming Policy Storm in the Debut Episode of e123’s New Podcast, Insuring Growth by e123

Motivate agents, grow markets, push smarter in strategic revenue management (SRM).
Trump, Oz, and You – How Technology Can Help You Compete in an Ever-Changing World

Brendan McLoughlin, President of e123, moderated a panel at Medicarians, Trump, Oz, and You. How Technology Can Help You Compete in an Ever-Changing World.