Invisible Risk: How Data Gaps Quietly Undermine Compliance

A woman frustrated at work while on her laptop

The Most Dangerous Compliance Risks Are the Ones You Don’t See Coming Compliance failures rarely begin with a major mistake or a single bad decision. More often, they build up slowly inside day-to-day operations that feel manageable in the moment. It might be a spreadsheet, a reconciliation pushed to next week, or a report that’s […]

Dr. Makayla Lavender Explains How 2026 Policy Changes Will Redefine Open Enrollment

Insuring Growth explores the biggest challenges and opportunities facing health insurance leaders, focusing on what executives need to know now. As 2026 approaches, policy shifts are set to transform the ACA marketplace and Medicaid, creating ripple effects across the health insurance ecosystem. In Episode #3 of Insuring Growth, host and e123 President, Brendan McLoughlin, talks with […]

Meet Abacus: The Growth Engine for Health Plan Sales Distribution

Health plans have spent decades optimizing for operations and not growth. Disconnected systems, manual commission processes, and inconsistent reporting have left Sales, Operations, and Finance teams working in silos, while agents and brokers are disengaged and frustrated. While the industry has perfected claims, billing, and compliance systems, when it comes to managing agents, brokers, and […]

e123 Launches Abacus — The Growth Engine for Health Plan Sales Distribution

e123, the leading health insurance distribution management platform, announces the launch of Abacus — a next-generation commissions and sales distribution solution built to help health plans accelerate performance, eliminate front-office friction, and gain complete visibility across their agent broker networks. Designed specifically for the health insurance market, Abacus unifies agents, brokers, and commissions in one […]

How 2026 Will Reshape Open Enrollment for Agents

For more than a decade, brokers and agents have adapted to steady changes in the Affordable Care Act (ACA) marketplace. Deadlines shifted, subsidy structures evolved, and new compliance requirements arrived in waves. But January 2026 represents something different — not just incremental adjustments, but a structural shift in how agents will experience open enrollment. This […]

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